GetReserved ("we", "us") is a reservation assistant. We watch for restaurant reservation availability on your behalf and, when you ask us to, book reservations for you using your own accounts on reservation platforms you already use.
We use your information solely to provide the service: monitoring availability, sending you notifications, booking reservations you've requested, managing your subscription, and supporting your account. When we book on your behalf, your platform credentials and reservation details are transmitted to the relevant reservation platform exactly as if you booked yourself.
We share data only with service providers that operate the product on our behalf: cloud hosting, email delivery for account notifications, and network infrastructure. Each receives only what it needs to perform its function. We may also disclose information if required by law.
Platform credentials are encrypted at rest. Passwords are hashed. All traffic between the app and our servers uses TLS encryption. Access to production systems is restricted. If we learn of a breach affecting your data, we will notify you by email in accordance with applicable law.
We keep your data while your account is active. You may disconnect a reservation platform at any time, which deletes its stored credentials. To delete your account and all associated data, contact us at support@get-reserved.io and we will complete the deletion within 30 days, except where law requires longer retention.
Depending on where you live, you may have rights to access, correct, export, or delete your personal information. Contact us at support@get-reserved.io to exercise them. We will never discriminate against you for doing so.
GetReserved is not directed to children and is intended for users 18 and older. We do not knowingly collect information from children.
If we make material changes to this policy, we will notify you in the app or by email before they take effect.
Questions or requests: support@get-reserved.io